Legal notice

Legal Notice

Last Updated: 30 August 2026

Welcome to PAWCRAFTUK.

This website, pawcraftuk.store, is operated by SAPPHIRE TRADERS LTD.

By accessing and using this website, you acknowledge that you have read and understood this Legal Notice and agree to use the website in accordance with applicable laws and regulations.

1. Business Information

Legal Business Name:
SAPPHIRE TRADERS LTD

Trading Name / Brand:
PAWCRAFTUK

Registered Business Address:
58 GRESHAM DRIVE 
Romford
RM6 4TS
United Kingdom

Email:
sapphiretraders17@gmail.com

Website:
pawcraftuk.store

2. About PAWCRAFTUK

PAWCRAFTUK is a pet lifestyle and pet-care brand operated by SAPPHIRE TRADERS LTD.

Our product range may include products and accessories for pets, including:

  • Pet grooming products
  • Pet food and treats
  • Toys
  • Collars and leads
  • Pet accessories
  • Pet beds
  • Pet furniture
  • Feeding products
  • Walking products
  • Pet-care essentials
  • Home and comfort products for pets

Our product range may change and expand over time.

3. Website Ownership

Unless otherwise stated, the content available on pawcraftuk.store is owned by or licensed to SAPPHIRE TRADERS LTD / PAWCRAFTUK.

This includes, where applicable:

  • PAWCRAFTUK branding
  • Logos
  • Product images
  • Graphics
  • Website design
  • Text
  • Product descriptions
  • Marketing materials

You may not reproduce, copy, modify, distribute, publish or commercially exploit our content without prior written permission, unless permitted by law.

4. PAWCRAFTUK Brand

PAWCRAFTUK is a brand operated by SAPPHIRE TRADERS LTD.

The PAWCRAFTUK name, logo, branding, graphics and associated brand elements may be protected by applicable intellectual property rights.

Unauthorised use of our branding or materials may constitute an infringement of applicable intellectual property rights.

5. Product Information

We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.

However:

  • Product colours may appear slightly different depending on your screen.
  • Product packaging may change from time to time.
  • Manufacturers may make minor improvements or changes to products.
  • Product dimensions may have reasonable manufacturing tolerances.
  • Images may sometimes contain illustrative or lifestyle elements.

We reserve the right to correct errors and update product information when necessary.

Nothing in this section limits your statutory rights as a UK consumer.

6. Prices

All product prices displayed on our website are shown in GBP (£) unless otherwise stated.

Where applicable, prices will include VAT in accordance with applicable UK requirements.

We reserve the right to change prices, promotions and product availability at any time.

A price change will not affect an order that has already been accepted by us, except where permitted by law.

7. Orders

When you place an order through PAWCRAFTUK, you are submitting an offer to purchase the selected products.

An order confirmation email acknowledges that we have received your order. It does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order in appropriate circumstances, including where:

  • A product is unavailable
  • There is an obvious pricing or listing error
  • We suspect fraudulent activity
  • We are unable to fulfil the order
  • There are circumstances beyond our reasonable control

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

8. Payments

Payments are processed through the payment methods available through our Shopify checkout.

We do not normally have access to or store your complete payment-card details.

Payment providers may have their own terms and privacy policies.

9. Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated to you.

Delivery times may vary depending on:

  • Product availability
  • Delivery destination
  • Courier services
  • Public holidays
  • Exceptional circumstances
  • Events outside our reasonable control

Estimated delivery times are not guaranteed unless expressly stated otherwise.

For full information, please refer to our Shipping Policy.

10. Returns and Refunds

Your statutory consumer rights are not affected by our policies.

Where applicable, customers may have cancellation, return, refund or replacement rights under UK consumer law.

For full details regarding our returns and refunds process, please refer to our Refund & Returns Policy.

11. Consumer Rights

Nothing in this Legal Notice or any other policy on our website is intended to exclude or restrict rights that you have under applicable UK consumer protection law.

Where applicable, consumers retain their statutory rights regarding:

  • Product quality
  • Products being as described
  • Products being fit for purpose
  • Cancellation
  • Refunds
  • Repairs
  • Replacements
  • Other statutory protections

12. Website Availability

We aim to keep pawcraftuk.store available and functioning properly.

However, we do not guarantee that the website will always:

  • Be available
  • Be uninterrupted
  • Be error-free
  • Be free from viruses or other harmful components

We may temporarily suspend or modify the website for:

  • Maintenance
  • Updates
  • Security
  • Technical reasons
  • Improvements
  • Circumstances beyond our control

13. Third-Party Links

Our website may contain links to third-party websites or services.

These may include:

  • Payment providers
  • Social-media platforms
  • Delivery providers
  • External services
  • Other websites

These links are provided for convenience.

We do not control and are not responsible for the content, security or privacy practices of third-party websites.

14. Intellectual Property

All intellectual property rights relating to PAWCRAFTUK materials remain with their respective owner unless otherwise stated.

You must not copy, reproduce, modify, distribute or commercially exploit our:

  • Logo
  • Brand name
  • Product photography
  • Product descriptions
  • Website content
  • Graphics
  • Packaging artwork
  • Marketing materials

without prior written permission.

15. Website Use

You agree not to use our website:

  • For unlawful purposes
  • To commit fraud
  • To attempt unauthorised access
  • To interfere with website security
  • To introduce malicious software
  • To misuse promotional offers
  • To impersonate another person or business
  • In a manner that could damage PAWCRAFTUK or its customers

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, customers or business.

16. Limitation of Liability

To the maximum extent permitted by applicable law, PAWCRAFTUK and SAPPHIRE TRADERS LTD will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

Nothing excludes or limits liability for matters that cannot legally be excluded or limited under applicable UK law.

17. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These may include:

  • Natural disasters
  • Severe weather
  • Strikes
  • Transport disruption
  • Courier disruption
  • Government restrictions
  • Internet or telecommunications failures
  • Supplier disruption
  • Cybersecurity incidents
  • Other exceptional events

Where reasonably possible, we will communicate significant delays to affected customers.

18. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy explains:

  • What information we collect
  • How we use it
  • How we protect it
  • Who we may share it with
  • Your data-protection rights
  • Cookies and similar technologies

19. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for:

  • Essential website functionality
  • Shopping-cart functionality
  • Website security
  • Analytics
  • Performance measurement
  • Personalisation
  • Advertising where applicable

Non-essential cookies will be handled in accordance with applicable UK requirements and our cookie-consent settings.

20. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Changes may be made because of:

  • Changes to our business
  • Changes to our website
  • New products or services
  • Changes to legal requirements
  • Changes to technology
  • Changes to our business practices

The updated version will be published on this page with a revised Last Updated date.

21. Governing Law

This Legal Notice and your use of our website are governed by the laws applicable in England and Wales, subject to any mandatory consumer protections that apply to you under applicable law.

Nothing in this section removes or restricts any mandatory consumer rights you may have.

22. Contact Us

If you have questions regarding this Legal Notice, our website or PAWCRAFTUK, please contact us:

PAWCRAFTUK
Operated by SAPPHIRE TRADERS LTD

Email: sapphiretraders17@gmail.com

Website: pawcraftuk.store